Care Connect: Mastering Communication & Conflict Resolution
A One Day Masterclass for Healthcare Professionals
Date
Saturday, 6th September
Time
10:00 AM – 5:00 PM
Venue
Integra Ventures, Prithvi Greens, Block A, Ground Floor, Pathar Quarry,
VIP Road, Guwahati - 781171, Assam
Last Date of Registration: 04/09/2025
About the Masterclass
Effective communication and conflict resolution are fundamental to delivering safe, compassionate, and patient-centered care. Care Connect is a thoughtfully designed one-day masterclass aimed at equipping healthcare professionals with essential communication and problem-solving skills relevant to clinical and hospital environments.
Through engaging modules, practical scenarios, and hands-on activities, the session will enhance participants' verbal and non-verbal communication, active listening, empathy, and conflict management capabilities.
Whether you serve at the bedside, the front desk, or in a support role, this masterclass will empower you to strengthen how you connect—with patients, peers, and supervisors—while contributing to improved service quality and a more cohesive, compassionate healthcare culture.
1 Day
Intensive Training
Why Choose This Masterclass?
Designed specifically for healthcare professionals with practical, real-world applications
Hospital-Focused Design
Specifically designed for hospital-based professionals
Practical Learning
Practical, hands-on learning with real-world scenarios
Enhanced Skills
Enhances communication, empathy, and conflict resolution skills
Better Patient Care
Improves patient interaction and care
Team Coordination
Improves team coordination and workplace collaboration
All Roles Welcome
Relevant across clinical, administrative, and support roles
Who Should Attend?
This Masterclass is ideal for healthcare professionals across all departments and roles:
Learning Objectives
By the end of the session, participants will be able to:
Communicate effectively with patients, peers, and supervisors
Identify and overcome communication barriers in hospitals
Use verbal and non-verbal techniques confidently
Apply structured approaches to problem-solving
Manage workplace conflict with empathy and professionalism
Masterclass Schedule
A comprehensive day of learning and skill development
| TIME | TOPIC |
|---|---|
| 09:45 AM – 10:00 AM | Registration & Inaugural Remarks |
| 10:00 AM – 10:15 AM | Introduction & Icebreaking Session |
| 10:15 AM – 11:00 AM | Module 1: Foundations of Communication in Healthcare |
| 11:00 AM – 11:45 AM | Module 2: Verbal and Non-Verbal Communication |
| 11:45 AM – 12:45 PM | Case Studies & Group Activities |
| 12:45 PM – 01:30 PM | Lunch Break |
| 01:30 PM – 01:45 PM | Energizer Activity |
| 01:45 PM – 02:30 PM | Module 3: Empathy and Communication with Patients |
| 02:30 PM – 03:15 PM | Module 4: Problem-Solving Techniques in Hospital Settings |
| 03:15 PM – 04:00 PM | Module 5: Basics of Conflict Resolution |
| 04:00 PM – 04:30 PM | Reflection and Participant Feedback |
| 04:30 PM – 05:00 PM | Certificate Distribution, Group Photo & Closing Remarks |
Ready to Transform Your Communication Skills?
Limited seats available! Secure your spot in this comprehensive masterclass designed specifically for healthcare professionals.
Register Now
Training Methodology
Each module integrates diverse learning approaches to ensure maximum engagement and retention:
Official
Certificate
Certificate of Participation
All participants will receive a Certificate of Participation issued by Integra Ventures, acknowledging their learning and involvement in this comprehensive masterclass.
What You'll Receive:
- Official Certificate of Participation
- Recognition of 7 hours of professional development
- Issued by Integra Ventures
- Digital and physical copy provided
Registration Information
Limited Seats Only! Don't miss out—Register now and secure your spot!
Registration Fee
(Includes training material, lunch, refreshments, and certificate)
Contact Information
Prithvi Greens, Block A, Ground Floor
Pathar Quarry, Guwahati – 781171, Assam
Ready to Transform Your Communication Skills?
Unlock the power of words and wisdom—join Care Connect, a one-day masterclass designed to equip healthcare professionals with proven strategies, real-life tools, and actionable techniques for effective communication and conflict resolution in hospital settings.
Last Date of Registration: 04/09/2025